Frequently Asked Questions

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How do I obtain a copy of an Incident Report after a fire?
An Incident Report is completed after each fire that the LPFD responds to. A copy of these reports are available for a small fee. They can be obtained by contacting our headquarters at (925) 454-2361 and visiting 3560 Nevada Street, Pleasanton, CA  94566. Please have the date and address of the incident requesting the report.

How do I request files to review?
Please fax your request with all addressess included to 925-454-2367.  We will contact you to schedule an appointment to review the files within 3 to 5 business days. 

I need to obtain a knox box for my business or residence.
You may visit the website at www.knoxbox.com or you may contact 925-454-2361 to have a form faxed to you.  $0

I need to obtain waterflow information for a specific location in Livermore or Pleasanton.
Please fax your request to 925-454-2367.  Please include the address with city as well as the nearest cross street.  If you have questions, please call 925-454-2366 or 925-454-2361.