Crime Prevention FAQS

Sorry, this page has moved!
Please click here to go to the new location.


Can the City Attorney help me with my legal problem regarding personal issues not involving the City of Livermore?

No. The City Attorney's Office represents the City of Livermore through its employees and elected and appointed officials. The City Attorney’s Office does not represent individual clients. If you have a claim against the City, please click here.

How do I apply for a toilet rebate?

Livermore Municipal Water, the California Water Service Company, and Tri-Valley water wholesaler Zone 7 Water Agency have partnered to offer customers rebates on high efficiency toilets that use 1.28 gallons or less per flush. Click on the following link for more details and to download an application: Details and Application. Livermore Municipal Water customers may also obtain details and an application by calling the City of Livermore Finance Department at (925) 960-4320. California Water Service Company customers should contact Cal Water at (925) 447-4900. The Boy Scout Toilet Recycling schedule can be found here.

How do I obtain a copy of an Incident Report after a fire?

An Incident Report is completed after each fire that the LPFD responds to. A copy of these reports are available for a small fee. They can be obtained by contacting our headquarters at (925) 454-2361 and visiting 3560 Nevada Street, Pleasanton, CA  94566. Please have the date and address of the incident requesting the report.

How do I request files to review?

Please fax your request with all addressess included to 925-454-2367.  We will contact you to schedule an appointment to review the files within 3 to 5 business days. 

I need to obtain a knox box for my business or residence.

You may visit the website at or you may contact 925-454-2361 to have a form faxed to you.  $0

I need to obtain waterflow information for a specific location in Livermore or Pleasanton.

Please fax your request to 925-454-2367.  Please include the address with city as well as the nearest cross street.  If you have questions, please call 925-454-2366 or 925-454-2361.

Where can I find information about a legal problem with a purchase?

State of California Department of Consumer Affairs

Where can I find information about a legal problem with my car?

 State of California Department of Consumer Affairs

Where can I find information about a legal problem with my contractor?

California Contractors State License Board

Where can I find information about an attorney?

The State Bar of California Official Website

Where can I find information about child support?

Alameda County Department of Child Support Services

Where can I find information about representing myself, working with an attorney, or attending to my own legal matters?

Useful websites:

California Courts Self-Help Center

Alameda County Court Self-Help 

Lawyers in the Library