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Records Bureau Supervisor
(925) 371-4909Email Records Supervisor Lobby Hours
8:00 AM to 5:00 PM
Monday - Friday
(Records assistance by phone is available 7 AM to 5 PM)
Closed weekends and holidays
We are available to assist you at the front counter for the following services:
- Calls for Service
- Parking Citation Payments
- Police related Permits
- Report and Information Requests
- Towed and Impounded Vehicle Releases
- Citation sign-offs (correctable citations)
For general Records questions, you may contact us by phone at 371-4909. We cannot disclose information within police reports over the phone. Contact us for instructions on how to obtain the document you are seeking.
For property releases, contact the Property & Evidence Unit at (925) 371-4940.
Traffic citations are no longer handled by Pleasanton court. For information regarding traffic citations, please contact the Fremont traffic court.
For information on prisoners held in custody, please contact Santa Rita Jail through the Alameda County Sheriff's Office.
The Records Bureau of the Police Department is part of the Support Services Division. The bureau consists of six Police Clerks, two Records Assistants, and one supervisor. The Records Bureau processes all police reports for the department. Processing reports typically includes report verification, copies to internal and external sources, computer input, form generation and filing.
The bureau handles requests for copies of police reports and other official documents that are received from private citizens, insurance companies and public agencies. Records prepares copies of reports for the District Attorney in order to request criminal complaints against suspects.
Records is also responsible for other functions such as warrant verification, statistical compilation for the U.S. Department of Justice and the Federal Bureau of Investigation, administration of vehicle tows and impounds, and court document processing of subpoenas and defendant disposition forms.
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