Water & Sewer


Stage 2 Mandatory Conservation Measures Enacted – Cut Outdoor Water Use in Half & Minimize Indoor Water Use!

Because of serious drought conditions and uncertainty concerning the water supply, the City enacted Stage 2 of the Livermore Municipal Water, Water Shortage Contingency Plan on April 15, calling for water customers to cut outdoor water use in half while continuing to minimize indoor water use. Stage 1, enacted in late February, called for a voluntary 20 percent reduction in water use. Unfortunately, water supply conditions have not improved, and voluntary conservation has not reduced water use enough to help ensure that the City will have an adequate water supply during the ongoing drought.

Conservation measures that were voluntary are now mandatory; additional mandatory measures also apply. (See the link below for a complete list of Stage 2 conservation measures.) Because much of the water used is for outdoor purposes, many of the mandatory measures focus on liming outdoor water use. For example:

-       Landscape irrigation is limited to no more than twice per week, on an odd-even schedule, between 6 pm Pacific Daylight Time (5 pm Pacific Standard Time) and 9 am the following day. Odd street addresses irrigate on odd days of the month; even street addresses irrigate on even days of the month; no watering on  the thirty-first day of the month.

-       Washing of autos, trucks, trailers, boats, airplanes and other types of mobile equipment is limited to once per month with a bucket and a hose equipped with a positive shut-off nozzle for quick rinses. Commercial, mobile, or on-site car wash using high-pressure washing equipment is permitted. No wastewater from vehicle washing may enter the storm drain system.

-       No washing of sidewalks, walkways, driveways, parking areas, patios, porches or verandas, except to wash flammable or similarly dangerous materials by direct hose flushing for benefit of public health and safety. Bucket and broom may be used to wash paved surfaces if necessary.

It is anticipated that through compliance with Stage 2 requirements, there will be enough water to make it past the warm summer months. Landscape may turn brown with the reduced watering but it will still be alive when the rains finally come. If sufficient water use reductions are not achieved under Stage 2, the City may enact more restrictive stages of the Water Shortage Contingency Plan, including a ban on all outdoor irrigation, to ensure there is enough water to meet health and safety needs..

The City‘s conservation outreach continues to focus on customers using well-above-average quantities of water. As one of life's most essential elements for survival, it's important to keep in mind that water is a limited resource to be used wisely. The City of Livermore will continue to provide regular updates on this website regarding the drought situation. Cal Water customers may also wish to visit the Cal Water website at calwater.com.

Click on the following links for more information:

Water Resources Division Identity

Stewards of Public Health & the Environment

Darren Greenwood
Assistant Public Works Director
101 W. Jack London Blvd.
Livermore, CA 94551-7632
(925) 960-8100
(925) 960-4104
Email the Water Resources Manager

Office Hours

Monday - Friday
8 AM to 4 PM
Closed on Holidays

In Case of Sewer, Flood or Water Problem / Emergency Contact
Mon - Fri - 8 AM - 4 PM
(925) 960-8100

Holidays and Outside Business Hours
(925) 960-8160
For All Sewer or Livermore Municipal Water Billing Inquiries
Monday - Friday 8 AM - 5 PM
(925) 960-4320
For All Yellow or Purple Fire Hydrant Problems
Mon - Fri - 8 AM - 4 PM
(925) 960-8100

Holidays and Outside Business Hours
(925) 960-8160

For All Red Fire Hydrant Problems and California Water Service Company Inquiries
(925) 447-4900

The Water Resources Division is dedicated to meeting Livermore's water, wastewater, and stormwater utility needs.

The Division delivers drinking water to more than 26,000 customers in Livermore. The California Water Service Company serves the balance of water uses in Livermore. Recycled water is delivered to more than 100 customers, which includes the City's Golf Course, Airport, and many other landscape irrigation sites. Recycled water also provides fire protection for 22 commercial/industrial buildings in the west part of Livermore.

All of the sewage generated in the City of Livermore is collected and treated at the Livermore Water Reclamation Plant, which is operated and maintained by the Division. The treated wastewater that is not recycled is sent through the Livermore Amador Valley Water Management Agency (LAVWMA) pipeline for disposal in the San Francisco Bay. Division staff maintains the stormwater and sanitary sewer systems. The Division also administers a number of mandated regulatory requirements, including industrial pretreatment, pollution prevention and stormwater programs.

Gardening on Your Mind?Opening page of Water-Wise Gardening website

Plant and tend the perfect landscape for the Tri-Valley region. Explore the Water-Wise Gardening website to find plants best suited for this area, water-saving tips, and more.

Keep Sewers Fat-Free

Did you know that Fats, Oils and Grease (FOG) are bad not only for your arteries and waistline but for your sewers, too? They may not be toxic, but they will clog your pipes and sewer. During the holiday season and year-round, easily and properly dispose of your FOG by following these simple guidelines:

  • DON'T pour FOG into sink drains or toilets.
  • DON'T use warm water and soap to wash FOG down the drain; it will only cause clogs further on in the sewer system.

DO manage FOG properly.

  • For small amounts of FOG, scrape out or use paper towels to wipe your pans, and then place the FOG or soiled paper towels in your Food Scrap pail. You can also pour cooled FOG into an old paper milk or ice cream carton, let harden and then place it in your green (organics) cart.
  • For large amounts of FOG, such as used oil from a turkey fryer, collect cooled oil in a sealable container and take it to the Alameda County Household Hazardous Waste Facility in Livermore. Please note that State Regulations limit the amount of waste you may transport to 15 gallons of liquid waste (refers to the actual contents of the containers, not the container size), or 125 lbs solid waste. Individual items/containers must be no larger than 5 gallons or weigh no more than 50 lbs.

For more information on the proper disposal of Fats, Oils and Grease (FOG):

No Drugs Down the Drain

While some pharmaceuticals enter the environment via normal human and livestock excretion into sewer systems or waterways, much enters the environment via direct disposal, such as having been flushed down the toilet or poured down the drain. While wastewater treatment does remove and reduce some types of pharmaceuticals, wastewater plants are designed to treat human and biological waste, not complex pharmaceutical chemicals. Because some aquatic species have shown sensitivity to the low levels of medications that do pass through treatment plants, the more medication we can prevent from going down the drain, the better. Find out more about Options for Proper Drug Disposal.

Be Mercury Free

Mercury is toxic and can cause damage to the nervous system, brain, kidneys and immune systems in humans and animals. Bring your mercury thermometers to the City of Livermore Water Reclamation Plant at 101 W. Jack London Blvd., Monday through Friday, 8 AM to 4 PM and exchange them for new mercury-free ones -- at no cost to you! Have questions or need more information? Contact the Water Resources Division at 960-8100.