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FAQs

If you have further questions or would like an explanation of the FAQ’s below, please contact the City of Livermore at 960-8015 or via email at solidwaste_recycling@cityoflivermore.net.
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Can I leave my carts out on the street in between collection days?
No. The Livermore Municipal Code requires all carts to be collected off the street by midnight of the collection day. Carts must not be placed out for collection prior to sunset of the day preceding collection.

Can I pay for backyard or sideyard service even if I am able to bring my carts to the curb?
Yes. This service is available at an increased Rate. Call the Livermore Sanitation Customer Service Center to set up the service at 449-7300.

Can I pay on-line?
Yes, once an online accout is set up. Visit the Livermore Sanitation web page and click on Account Login or follow the direction on the page to set up an account.

Can I recycle plastic bags in my recycling cart?
Yes! To recycle plastic bags, place several bags inside one bag, tie off the bag, and place it in your recycling cart.

The Lucky stores (1951 Holmes, 2000 Portola), the Safeway stores (1554 First Street, 4495 First Street) and the Nob Hill store (919 East Stanley) all recycle plastic grocery bags in-store.

Can I use containers other than the ones provided by Livermore Sanitation?
No. The automated collection trucks are designed to accept only the garbage, green waste and recycling containers provided by Livermore Sanitation. Other carts or cans cannot be used with this system.

Do you have other questions not listed here?
Please contact Livermore Sanitation (449-7300) or the City by phone at 960-8015 or via email at solidwaste_recycling@cityoflivermore.net) if you have additional questions.

How do I dispose of large household items that don not fit into my garbage cart?
Residents are provided three annual clean-ups at no extra cost per 12 month period. Each clean-up allows residents to put out three cubic yards of allowable materials as part of the regular service. Resident may include one e-waste item or appliance with each clean-up at no additional charge. Call the Livermore Sanitation Customer Service Center at 449-7300 to set up an appointment and for information regarding which items are allowed.

Additional bulky items may be picked up for a fee. Call Livermore Sanitation Customer Service Center at 449-7300 or visit Livermore Sanitation's residential services website for more information.

I don’t need Livermore Sanitation to collect my garbage, recycling, or green waste. Do I have to set up service with them?
Yes. It is mandatory that all residents and businesses subscribe with Livermore Sanitation for solid waste cart collection services (which includes garbage, recyclable materials, and green waste). An exemption from this requirement is allowed for residents if no food waste and no solid waste is generated from the home.

My cart is damaged or stolen, what should I do?
Call the Livermore Sanitation Customer Service Center at 449-7300.

Questions you think should be on this FAQ list?
If you can think of some questions that would benefit residents by being added to this list, please call 960-8015 or email solidwaste_recycling@cityoflivermore.net.

Should I set my garbage cart out if it is not full?
Yes. Your garbage cart should be set out weekly, even if it is not full. You may wait until your recycling and green waste cart is full before setting it out on your regular collection day.

What can I recycle?
Livermore has specific items that can be recycled, which may be different than other cities. Livermore is not able to recycle all materials that have the recycle logo, such as Styrofoam®. If you have questions regarding items that are not listed or pictured on the Recyclable Materials list (pdf)*, contact the Livermore Sanitation Customer Service Center at 449-7300 or visit the Livermore Sanitation website.

What do I do with car batteries, extra paint, or other hazardous waste?
Car batteries, extra paint, or other hazardous waste materials must be taken to the Alameda County Household Hazardous Waste Facility located in Livermore. The facility will take and safely dispose of hazardous materials for residents free of charge. No appointment is necessary, but the facility is only open for certain hours each month. Please call 1-800-606-6606 or visit the website for more information. The facility is located at 5584 La Ribera Street in Livermore.

Livermore Sanitation does offer curbside pickup of household batteries, cell phones, and used motor oil and filters as part of the single-family residential services. For special handling instructions, visit the Livermore Sanitation Residential Household Hazardous Waste Program website for more information.

What do I do with syringes, hypodermic needles, and test strips?
Visit http://www.wastemd.com/ for information and products to safely dispose of medical waste. You may also email a request to support@sharpsinc.com or call 1-877-927-8363.

What happens to my recyclable materials and garbage after they are collected?
Recyclable materials and garbage are never mixed. Garbage is taken to the Republic Services Vasco Road Landfill. The recyclable materials are delivered to the Alameda County Industries Recycling Facility in San Leandro where the materials are sorted by machines and by hand. The separated materials are sold to processors who use it to make “new” products, such as cardboard, glass, or paper. For more information on what happens to your recyclable materials please click here.

What if I can’t bring my carts to the curb?
If you are physically unable to bring your carts to the curb, you are eligible for backyard or sideyard service at no extra charge. A note from your physician is required. For more information call the Livermore Sanitation Customer Service Center at 449-7300.

What if I have extra recycling or green waste that will not easily fit in my cart?
All materials must fit loosely in the carts or they will not empty completely or may spill out when turned upside down by the automated collection vehicle. Overfilled carts are a violation of the requirements in the Livermore Municipal Code and might not be collected by Livermore Sanitation.

Livermore Sanitation provides all single-family residents one standard 96-gallon recycling cart for mixed recyclables and one 96-gallon green waste cart for organics as part of the garbage service. Additional green waste may be collected in special bags for a fee. Call Livermore Sanitation Customer Service Center at 449-7300 or visit Livermore Sanitation's residential services website for more information.

If you would like more recycling carts or green waste carts in addition to the carts provided as part of the regular garbage service, you may call the Livermore Sanitation Customer Service Center at 449-7300 or visit their website to obtain the rate information for additional carts.

What if I have garbage that will not allow the lid to close easily on the cart?
Your garbage must not be packed in the cart and the lid must be completely closed when you set it out or your garbage may not be collected. Overfilled carts are a violation of the Livermore Municipal Code and can lead to material spilling out onto the street when the cart is turned over.

If you frequently have more garbage than fits into your garbage cart, call Livermore Sanitation Customer Service Center at 449-7300 for a larger cart. You may also call Livermore Sanitation for the cost to collect the extra bag(s) on a one-time basis on your regularly scheduled collection day.

What if I need to dispose of large amounts of garbage or recyclable materials such as construction and demolition debris?
Call the Livermore Sanitation Customer Service Center at 449-7300 for the cost to deliver a large dumpster (there are a variety of sizes available) to your home. Only Livermore Sanitation can collect garbage in Livermore.

What if I want to change my cart size?
Residents and businesses may get a larger size recycling cart or bin at no extra charge (residents can chose from a 32-gallon, 64-gallon or a 96-gallon recycling cart). A larger garbage cart can be provided at an increased cost. Call the Livermore Sanitation Customer Service Center at 449-7300.

What is the collection schedule for Livermore Holidays?
Click here for Holiday schedule information.

What is the proper way to set my carts out onto the curb?
Carts should be on the street at least 3 feet apart (click here for pdf diagram*) with wheels against the curb.

When do I need to put my carts out for collection?
Click here for Holiday schedule information.

Who do I call if?

  • I see abandoned waste, such as freezers, refrigerators, tires, and other materials in the streets or on an empty lot:
    Neighborhood Preservation, 960-4444 or report online.

  • I see a business that is not properly storing their garbage:
    Neighborhood Preservation, 960-4444 or report online.